• 1、What are the advantages of Simon's 4C system polyurethane mortar self-leveling compared to traditional dual/three-component products?

    Traditional dual/three-component products have single performance characteristics and struggle to balance multiple demands such as resistance to high and low temperatures, corrosion resistance, and heavy-duty wear. In contrast, Simon's 4C system employs the "Matrix - Crosslinking - Coloring - Reinforcement" quadruple synergistic technology, constructing a composite structure of "elastic matrix encapsulating rigid aggregate." This enables it to withstand extreme temperature differences from -40℃ to 130℃, resist 30% acid and alkali corrosion, and endure 15-ton forklift compaction without leaving marks. Furthermore, it meets environmental standards and extends service life by over 50%, making it fully suitable for harsh industrial scenarios.

  • 2、For food factories using Simon flooring, can it pass food industry-related certifications such as FDA and HACCP?

    Absolutely. Simon's CPU series (M100/M200/M300/M400) and SPU F200 have all passed FDA food contact safety certification. With VOC ≤50g/L, no odor, and no harmful substances, they can be in direct contact with food ingredients, meeting the hygiene standards of food factories and the certification requirements of the HACCP system.

  • 3、In industrial workshops with high-load operations, what weight and impact can Simon flooring systems withstand?

    Simon's CPU M400 Heavy-Duty product boasts a compressive strength of ≥70MPa and a flexural strength of ≥25MPa. It can withstand high-frequency compaction by 15-ton forklifts, with a surface hardness reaching Shore D85. The SPU F100 General Purpose type is suitable for medium to heavy-duty scenarios, with a compressive strength of ≥60MPa. It meets high-load demands such as heavy machinery stacking and frequent operations, ensuring no scratches or deformation over long-term use.

  • 4、What are the construction cycle, environmental requirements, and after-sales guarantee for Simon flooring systems?

    Construction Cycle: For standard projects (1,000-5,000㎡), the construction period is 3-7 days; for custom products like Epoxy Terrazzo (WEP-T400), the timeline adjusts to 7-15 days based on project area.

    Environmental Requirements: Temperature should be between 10°C and 30°C, with relative humidity ≤75%. The substrate moisture content must be ≤8%, and the base must be dry, level, and solid.

    After-Sales Guarantee: With 28 service centers nationwide, we guarantee a 2-hour response time. A 1-year free warranty and lifetime maintenance service are provided post-construction. For non-manual damages occurring within the warranty period, on-site repair or replacement is offered free of charge.

  • 5、How should different scenarios select appropriate Simon flooring products?

    Product Selection Guide:

    • Food / Slaughterhouse / Aquatic Workshops (High Humidity, Corrosion, Heavy Load): Primary choice: CPU M400 (Heavy-Duty Anti-Slip) or CPU M100 (General Purpose).
    • Hospitals / Schools / Kindergartens (Hygiene-Sensitive, High Occupancy): Primary choice: SPU F200 (Antibacterial Elastic).
    • Electronics / Semiconductor Workshops (Anti-Static Requirement): Primary choice: WEP-ES300 (Electrostatic Dissipative).
    • Shopping Malls / Hotels / High-End Residences (High Decorative Demand): Primary choice: WEP-C200 (Epoxy Color Quartz) or WEP-T400 (Epoxy Terrazzo).
    • General Industrial / Commercial Spaces (Cost-Effective): Primary choice: WEP-G100 (General Purpose Epoxy) or SPU F100 (General Purpose Solvent-Free).
    • Substrate Protection / Coloring: Complementary products: WPU-800 (Wear-Resistant Varnish) and WPU-810 (Waterborne Color Paint).
  • 6、How can Simon's Waterborne Polyurethane Coating (WPU series) be used in combination with flooring products?

    WPU-800 Wear-Resistant Varnish can serve as a protective topcoat for polyurethane and epoxy floors, enhancing their wear resistance, stain resistance, and scratch resistance, thereby extending their service life. WPU-810 Waterborne Color Paint can be used for coloring wood, metal, or plastic substrates in commercial spaces and residences, creating color coordination with the flooring for an integrated decorative effect. Both are water-based, eco-friendly formulations and can be applied concurrently with the flooring installation.

  • 7、Is the cleaning and maintenance of Simon flooring systems complicated?

    Not complicated. All Simon flooring systems feature a seamless, dense structure with no pores or hygiene dead corners. Daily cleaning requires only rinsing with water or neutral detergent. They offer strong stain resistance, preventing easy penetration of contaminants such as grease, sauces, or blood. Cleaning efficiency is over 40% higher compared to traditional flooring, with no need for special maintenance costs.